Terms of Use and Privacy Policy

Terms of Use

Contacting any agent, member or employee of EveryStep Immigration Services or our in-house Regulated Canadian Immigration Consultant (RCIC) via e-mail, message, phone or through any online form on our website does not constitute a client/consultant relationship. Any e-mail or other form of electronic correspondence entered into here is not to be construed as legal advice, but merely as providing a vehicle to contact members of EveryStep Immigration Services in a direct and timely manner.

The content of this Website is provided for informational purposes only and should not be construed as legal advice. No action with regards to your particular circumstances should be taken until you have first sought the appropriate legal or professional advice having regard to your specific facts and circumstances. Reviewing our Website should not be viewed as having sought professional advice.

EveryStep Immigration Services or our in-house RCIC does not in any way endorse the owner, the site, or the information contained therein, of any Website on the Internet that may be visited as a result of following any links that may be provided on this Website. Unless explicitly indicated, there is no association or affiliation with EveryStep Immigration Services as these sites may be owned and operated by third parties and EveryStep Immigration Services expressly disclaims all liability with respect to actions taken or actions not taken based on information received from a third party Website linked, directly or indirectly, to that of EveryStep Immigration Services.

Be aware that legislative changes over time and even the interpretation of existing laws can vary following new court decisions. While the content of this Website may provide some general information, for any specific legal question you should seek professional legal advice.

Any articles, posts, videos or materials that may be contained on this Website are for informational purposes but do not aim nor claim to substitute instructions, rules or legal provisions readily available to the general public in official sources. This Website is not responsible for any damages arising from the use of this Website or the information therein contained, nor for any action taken based on the information provided therein. We recommend that readers or users of this Website always consult the Government of Canada website (https://www.canada.ca/home.html), the applicable province or territory website (https://www.canada.ca/en /revenue-agency/services/tax/businesses/related-provincial-territorial-government-sites.html) and seek to hire appropriate guidance and advice from licensed and regulated professionals in Canada (e.g. Regulated Canadian Immigration Consultant or Lawyer in good standing) for instructions and official and updated guidance on the various subjects, rules and laws relevant to the country and its various regions.

From time to time this Website may facilitate access by hypertext links to other worldwide websites not maintained by or related to this Website. These hypertext-linked sites are entirely independent of this Website and shall not in any manner be construed as implying any affiliation with or endorsement, representation or warranty by this Website of such site or entity or its respective products, services, information, materials, opinions or links to other sites. This Website does not review or monitor such websites and is not responsible or liable for the content or accuracy thereof. The reproduction and use of any content linked to is subject to the conditions that the respective website owners may impose, and is at your own risk. You are encouraged and advised to review the posted terms and conditions and privacy policies of all websites you visit.

Please note that any service proposal requested through this Website is provided as a courtesy using automation. Receipt and/or approval of any service proposal does not guarantee that EveryStep Immigration Services or our in-house Regulated Canadian Immigration Consultant (RCIC) will be available to handle the case.

Promo codes or coupons provided by EveryStep Immigration Services are offered at its sole discretion and as a courtesy to our valued customers. These codes or coupons are intended for promotional purposes and are subject to the following terms. Promo codes and coupons are not cumulative and cannot be combined with other offers, discounts, or promotions unless explicitly stated otherwise. EveryStep Immigration Services reserves the right to discontinue or modify any promo code or coupon at any time without prior warning. Users are encouraged to review the specific terms and conditions associated with each promo code or coupon to ensure compliance. Unauthorized reproduction, transfer, or sale of promo codes or coupons is strictly prohibited. By using promo codes or coupons, users agree to abide by these terms and any additional conditions specified by EveryStep Immigration Services. EveryStep Immigration Services reserves the right to take appropriate action, including the cancellation of proposals or appointments, in the event of a violation of these terms.

Privacy Policy

EveryStep Immigration Services provides a range of immigration consulting services to our clients. We have a policy of protecting the privacy of our clients in the course of providing services to them. Our relationship with our clients is based upon trust and maintaining client privacy is, therefore, given the utmost priority.

EveryStep Immigration Services recognizes the importance of privacy and the sensitivity of personal information. Regulated Canadian Immigration Consultants (RCICs) have a professional obligation to keep all confidential information they receive within a consultant-client relationship. Our in-house RCIC is committed to protecting any personal information he holds.

EveryStep Immigration Services is committed to maintaining the privacy of our clients and taking appropriate management steps to protect any personal information provided to us, which includes practices or rules regarding collection, storage, use, and retention of personal information.

We collect information only by lawful and fair means and not in an unreasonably intrusive way. Wherever possible, we collect your personal information directly from you, at the start of a retainer and in the course of our representation. We may also obtain information about you from other sources, including: (a) a government agency or registry; (b) a third party with your prior consent; (c) your family members; and (d) your authorized agent or representative.

We use your personal information to provide immigration products and services to you, to comply with legislation or CICC's By-law, Code of Professional Ethics, and Regulations, to administer our client billing databases and to include you in any direct marketing activities. Direct marketing activities include providing you with information about our services or about new developments in the immigration law from time to time. If you tell us that you no longer wish to receive information about our services or about new developments in the immigration law, we will not send any further material. Our specific purposes for collecting your personal information include, but are not limited to:

- Establishing and managing client relationships;
- Providing immigration related consulting advice and services;
- Avoiding conflicts of interest;
- Developing and managing our knowledge-management precedent systems and databases;
- Any purpose required to comply with any legal or regulatory requirements or provisions; and
- For any other purpose for which your consent has been obtained.

EveryStep Immigration Services will disclose your personal information under certain circumstances. These circumstances include but are not limited to the following:

- When required or authorized by law or a Canadian court to do so;
- When required by a statute or regulation of Canada;
- When your express or implied consent for the disclosure has been obtained;
- When we have a bona fide belief that the disclosure is required by a provincial law;
- Where it is necessary to establish or collect fees;
- If we engage a third party, bound by this Privacy Policy, to provide administrative services to us;
- If we retain, consult or work with other RCIC(s) on your behalf with prior your consent;
- If the information is already publicly known.

EveryStep Immigration Services does not disclose your personal information to any third party to assist the third party in marketing their products or services. EveryStep Immigration Services does not provide our client mailing lists to other firms.

We will securely store personal information using hard copy and/or electronic means in such a way as to prevent unauthorized collection, access, use, disclosure or disposal of the personal information. EveryStep Immigration Services takes all reasonable precautions to ensure that your personal information is kept safe from loss, unauthorized access and disclosure, and modification. Reasonable precautions taken include:

- Premises security;
- Restricted file access to personal information;
- Technological safeguards to prevent hacking, viruses and unauthorized computer access as much as is possible; and
- Implementing and employing internal password and security practices.

Since EveryStep Immigration Services uses your information to provide you with immigration related consulting services, it is important that this information be accurate and up-to-date.

If during the course of the retainer, any of your information changes, please inform us so that all necessary updates can be made. Contact information is provided below.

If EveryStep Immigration Services holds information about you and you can establish that it is not accurate, complete and up-to-date, EveryStep Immigration Services will take reasonable steps to correct it.

EveryStep Immigration Services does not use Social Insurance Numbers as a way of identifying or organizing the personal information we hold.

You should be aware that e-mail is not a 100% secure medium, regardless of the steps taken to secure it. You should be aware of this when you are contacting EveryStep Immigration Services using e-mail and when you are sending confidential and personal information to EveryStep Immigration Services using e-mail.

EveryStep Immigration Services regularly reviews all of its policies and procedures and reserves the right to change this Privacy Policy at any time.

If you apply to EveryStep Immigration Services for a job, your personal information is required as part of our review process. We may retain information, including personal information, from our candidates after a decision has been made for one (1) year, unless you ask us not to retain the information. If we offer you a job, which you accept, your information, including your personal information, will be retained in accordance with our privacy procedures for employee records. Information, including personal information, regarding our employees is securely retained on site.

Our Web-site may contain links to other sites which are not governed by this Privacy Policy. Our website monitors traffic patterns, site usage, and related site information in order to optimize our web service. We may provide aggregated information to third parties, but these statistics do not include any identifiable personal information.

This Privacy Policy includes examples but is not intended to be restricted in its application to such examples, therefore, where the word ‘including’ is used, it shall mean ‘including without limitation’.

This Privacy Policy is governed by the laws of the Province of British Columbia and the Federal laws of Canada applicable therein. This Privacy Policy does not create or confer upon any individual any rights or impose upon EveryStep Immigration Services any rights or obligations outside of, or in addition to, any rights or obligations imposed by Canada’s federal and provincial privacy laws, as applicable. Should there be, in a specific case, any inconsistency between this Privacy Policy and Canada’s Federal and provincial privacy laws, as applicable, this Privacy Policy shall be interpreted, in respect of that case, to give effect to and comply with such privacy laws.

Thank you for taking the time to review our Privacy Policy.

EveryStep Immigration Services

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EveryStep Immigration Services
#204 - 3242 Westwood street - Port Coquitlam, BC - V3C 3L8